Basic Administration
Sign in and access the admin area
Section titled “Sign in and access the admin area”After installation, sign in with the first admin account created during setup. Admin users can then open the main administration area to manage platform operations.
Typical admin work includes:
- managing courses and content
- controlling enrollments and learner access
- updating CMS pages and articles
- configuring site-wide settings
- reviewing revenue and operational data
Manage users and access
Section titled “Manage users and access”Use the admin interface to:
- create user accounts when needed
- assign course access manually
- review learner progress and access state
- impersonate users for support cases when appropriate
Handle enrollments and payments
Section titled “Handle enrollments and payments”KubikLMS supports both operational and commercial workflows around access:
- free enrollments
- manual enrollments
- payment-linked access flows
- course assignment and user-course management
When testing a live environment, verify that a learner can move from purchase or assignment to actual course access without permission mismatches.
Manage site settings
Section titled “Manage site settings”In the admin area, review and maintain:
- global site settings
- banners and notices
- whitelabel or branding configuration
- support content
- SMTP and email-related behavior where exposed
Use a written deployment checklist whenever changing public-facing settings on a live customer instance.
Support common learner issues
Section titled “Support common learner issues”The most common admin support actions are:
- resetting access problems
- confirming enrollment status
- checking course publication state
- reviewing whether email delivery is configured
- testing the learner path directly
If a user reports a missing course, check both the course publication state and the user’s enrollment state before assuming a technical fault.
Recommended admin operating rhythm
Section titled “Recommended admin operating rhythm”For a stable production environment:
- Review new enrollments and support requests daily.
- Check banners, homepage content, and key public pages weekly.
- Verify backups, email behavior, and update posture before any release.